How to Play
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Rules & Reg's
General - general questions about 99 Slot Machines
Download / Installation - software setup and technical information
Banking and Security - deposit / withdrawl information and security assurance
Games - gameplay issues and details
Legal - privacy and terms of use
Download / Installation
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- Since our software is the fastest downloading
casino package on the net, your download wait time should be very
small no matter what speed your connection is. The approximate
download times are as follows:
Connection Speed Approximate Download Time
28.8 Modem 18 minutes
56k Modem 9 minutes
DSL / Cable Modem / T1 Less than 30 seconds
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I've downloaded the software but now what
do I do?
- You should see a file on your desktop named "smartdownload.exe".
Simply double-click the file and follow the installation instructions.
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I can't seem to find
the file that I downloaded. How can I locate it?
- If you are unable to locate the file on your
desktop, you can find it by going to the start button and selecting "search
--> find files or folders". In the Search field type "smartdownload.exe",
make sure that the "local drives" option is selected
in the "look in" field, and then click "find now".
After the file is found, simply double-click it and follow the
installation instructions.
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What is the "Desktop"?
- Desktop is the term used to describe the background
area on your computer monitor. When all your programs are minimized,
what you are looking at is the Desktop. You should see icons towards
the top left corner for "My Computer", "Recycle
Bin", and any other programs your system may have pre-installed.
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How do I create an account?
- Creating an account is quick and easy, simply
double-click Plenty Jackpots's icon on your desktop and then click
the "new account" button. After filling out the required
information , click "create", and you will be ready to
log in to your new account.
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Is my account information
kept confidential?
- Yes. Your account information is protected
by our software's state-of-the-art 128 encryption technology and
will always be kept completely confidential.
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I keep getting a "Required
information needed" error when trying to login. What do
I do now?
- If you have not yet created an account, you
will need to do so before you can log in and begin playing. If
you already have an account and are getting this error, most likely
you have mistyped either your user name or your password. First,
make sure that your caps lock key is turned off, then, double-check
the spelling of your username and retype your password. Remember,
although your username is not case sensitive, your password is,
meaning lowercase and uppercase characters must match your original
password entry exactly. If you are still having problems logging
in after these steps, please contact customer support and we will
be happy to help you resolve the issue.
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I can't remember my
password. How can I retrieve it?
- In order to retrieve a forgotten password
you will need to contact our support department at
,
or you can call our support department by phone 24 hours a day
at: 888-512-3769
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Will
your software work on my Macintosh?
- No, at this time our software is not compatible
with the Macintosh operating system.
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I am on AOL, can I still
use your software?
- Yes, AOL users can download and play our software
with AOL version 3.0 or later.
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What
are the minimum system requirements to play?
- The minimum system requirements for our software
are a Pentium 90, windows 95+, and 16mb RAM.
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